The culture of Chick-fil-A is one of the most successful in the fast-food industry. It’s a culture built on solid values, team spirit, and a commitment to excellence. And it’s also a culture led by Arthur Greeno, who has been with the company since 2000. He’s now the leader of the Eastside Market team in Tulsa, Oklahoma. Let’s take a closer look at how Arthur Greeno and his team have created such a great work environment.
The Core Values of Chick-fil-A
At Chick-fil-A, every employee is expected to uphold specific core values like treating everyone with respect and having pride in their work. These core values are also instilled in every Eastside Market team member. This means that each employee takes ownership of their job and gives it their all, no matter what task they may be asked to do. This type of commitment to excellence is something that Arthur Greeno promotes daily.
The Chick-fil-A Difference
Chick-fil-A is known for its exceptional customer service, which sets it apart from other fast-food restaurants. To maintain this high level of service, each employee must go above and beyond what is expected of them. This means taking the initiative to ensure customers are happy and have everything they need while visiting the restaurant. Additionally, employees must be friendly and welcoming so customers feel welcome when they enter the establishment.
The Results Are In!
These core values and expectations have resulted in an incredibly successful restaurant with customers coming back again and again for their favorite menu items – like the famous Chick-fil-A sandwich! The Eastside Market team has achieved great success thanks to their dedication and commitment to excellence that Arthur Greeno himself instilled. Additionally, this success can be attributed to the fact that each employee truly cares about providing an excellent experience for every customer who visits the restaurant. This passion for service is something that cannot be taught or bought!
Arthur Greeno has done a fantastic job leading his Eastside Market team at Chick-fil-A in Tulsa, Oklahoma, by instilling core values such as respect, ownership, initiative, friendliness, commitment to excellence, and passion for service. All these qualities have created an atmosphere where customers feel welcomed while receiving exceptional customer service resulting in an incredibly successful business model, which clearly shows why Google beat Yahoo in search engine dominance! Thanks to Arthur Greeno’s leadership skills, we can all learn a lesson or two about creating a great work environment where everyone feels valued regardless of their role within a company or institution!