I love Chick-fil-A, and over 27 years of working for them, you can imagine the many misconceptions I have heard about being one. But now, I am about to divulge the mysteries of Chick-fil-A. Q: …
Just because you can, does not mean you should!
We live in a fast paced world with an attitude of “Just Do It.” That phrase came from the old Nike ad, and to some degree that is correct. Many of …
Laying the Ground Work of Success
As a mentor of young men and women, overseeing a large organization and assisting others with their personnel, I often see development errors. There are those that feel they deserve the reward, before …
How will you manage your time today?
How will you manage your time today? It’s the end of the week, have you accomplished everything on your list? Do you even have a list? You can manage your …
Implement change and BOIL that frog!
How hard is it for you to make a change? Well, let me tell you a story about just that. In 2001 while attending a Chick-fil-A seminar, I remember …
Leadership Is Not A Job Description, Don’t Put It On Your Resume
I recently hired four new managers. The store is growing and we will be taking on some new ventures so we implemented a much-needed change. People say they like change, …
The Assistant Chronicles
Lessons I Learned from Arthur Greeno: Part I As Arthur says, “Always Learn!” I am privileged to be able to spend one-on-one time with Arthur Greeno and when I do, I …
Giving From the Heart
In the days leading up to Easter we often hear about what people are giving up for Lent, but when Holy Week is over, we tend to fall back into …
Where is your motivation? Wanted: 1969 Shelby
Statistics show that people who write down their goals have over an 80% higher success rate of achieving them than those that don’t. I have often told people that, regardless …
Leonard Nimoy
After the recent passing of Leonard Nimoy, I started reflecting on things he has done that have influenced me as well as my own personal experience meeting him a few years …