Are you looking for that “perfect opportunity?” Well guess what? It will never happen. The opportunities that will come for serving are the ones you will choose to engage in. YOU …
Truett Cathy
In all of our lives there are special people who cross our paths and make an indelible mark, a lasting impact. I often talk about everyone having the ability to …
Always Learn
So, I am writing this as I am with my 17 year old son at an RTX convention (that is short for Rooster Teeth Convention). Rooster Teeth, other than the …
How to Think Successfully
I grew up in relative poverty, both in terms of money and in mindset. We saw “rich people” as “those people” or people who were “lucky.” It turns out that …
Join a Gang
I am sitting right now at an RTX conference. You don’t know what that is? Well it is kind of like comic con— only for video games. You don’t …
Keith Boyd, Lemonade, and Speaking Dog
“It’s like I’m speaking dog.” ~Keith Boyd Do you ever feel like you are just sitting still? Do you feel like you NEVER get the opportunities you want? Or that …
From Frustrating Experiences to Raving Fans
Sometimes it is easy to get caught up in our own hype and think that we’re doing everything with excellence and that everyone loves what we do. But it is …
Listen, Apologize, Solve and Thank
Great customer service is one of the cornerstones Chick-fil-A is built on. I would love to tell you that we never have any complaints from customers, but that would not …
My Pleasure!
Starting something new is never easy. That’s why we always remember the first time we did it. I remember the first time I rode a bike and I remember when …
Connecting Through Great Service
“There is no greater calling than to serve your fellow man.” Albert Einstein According to Einstein, you have the most important job ever! By now everyone should know the basics. …