Sometimes it is easy to get caught up in our own hype and think that we’re doing everything with excellence and that everyone loves what we do. But it is …
Listen, Apologize, Solve and Thank
Great customer service is one of the cornerstones Chick-fil-A is built on. I would love to tell you that we never have any complaints from customers, but that would not …
Connecting Through Great Service
“There is no greater calling than to serve your fellow man.” Albert Einstein According to Einstein, you have the most important job ever! By now everyone should know the basics. …