Are you cheating enough? How often are you creating opportunities to extend REMARKable Customer Service! Getting ready to head to Fort Worth to speak on Remarkable Customer Service, should I …
Leadership is not a job description, don’t put it on your resume!
Leadership is not a job description, its an action. Maybe that’s why you haven’t heard from me much in the last few months. I was particularly busy the later part …
Sometimes it’s just a fart machine on a bad day!
Ever have a bad day? Ever have something minor set you off because of your mood? Well, let me tell you a story. One time, at my Chick-fil-A restaurant on 71st Street, …
I got pooped on today!
Yes, you read it right, I got pooped on. Dumped on, I was the recipient of #2. Speaking of #2, I remember an old story that I’d like to share …
The Worst Advice I Ever Received and Why I Ignored it!
If you’re like me, you always have people giving you advice. The Bible talks very clearly about getting advice from others who have wisdom. However, sometimes we get advice from people that …
I Don’t Have Time to Serve
” I don’t have time to serve!” How many times have you heard others or even yourself utter these words? I don’t have the time, the money or the resources …
Three Steps to Maintaining your Back to Work Sanity
Returning back to work after a vacation or long weekend can prove to be a difficult task, However, just three small steps can prevent burnout your first day back. I …
Chick-O-Bank
What it would look like if the crappy bank I went to this morning was actually a Chick-fil-A? This morning I had to get a $50 bill. At The Journey …
Top 20 Epic Valentine Fails!
She said “Don’t get me anything for Valentine’s Day,” so I didn’t. Wrong move! After a conference I went up to one of the speakers and asked him, “What …
Three Steps to Connecting with Others
How are you connecting with others? As a best selling author, a motivational speaker and a successful businessman I have heard from a number of people that they admire the …