I love Chick-fil-A, and over 27 years of working for them, you can imagine the many misconceptions I have heard about being one. But now, I am about to divulge the mysteries of Chick-fil-A. Q: …
Just because you can, does not mean you should!
We live in a fast paced world with an attitude of “Just Do It.” That phrase came from the old Nike ad, and to some degree that is correct. Many of …
Laying the Ground Work of Success
As a mentor of young men and women, overseeing a large organization and assisting others with their personnel, I often see development errors. There are those that feel they deserve the reward, before …
Leadership Is Not A Job Description, Don’t Put It On Your Resume
I recently hired four new managers. The store is growing and we will be taking on some new ventures so we implemented a much-needed change. People say they like change, …
The Assistant Chronicles
Lessons I Learned from Arthur Greeno: Part I As Arthur says, “Always Learn!” I am privileged to be able to spend one-on-one time with Arthur Greeno and when I do, I …
Making Phenomenal Events
It is so easy to get into our job and just do the work. We forget how much POWER we actually have. Whether you are in a cashier position, in …
You Set the Tone!
You have the ability to set the tone for the day – but not just for you. The influence you have is much, MUCH more powerful than you realize. You …
Truett Cathy
In all of our lives there are special people who cross our paths and make an indelible mark, a lasting impact. I often talk about everyone having the ability to …
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